HSSmart® health & safety management software is built to be highly reliable and extremely easy to use. However, should you have any difficulties or problems, we’re here to help.
We are dedicated to helping you increase user productivity and satisfaction as well as maximising the benefits you reap with HSSmart's® solutions. For us, it is important that you succeed on all fronts and get the most value out of your health and safety management tool.
To meet the business needs of our clients, we offer several multichannel support options that provide expert-level customer support, and administrative knowledge to meet your business needs.
You choose how to contact us: email or phone support
12/5 live phone support (excluding holidays)
Services - Guaranteed 6.00 am until 8.00 pm on all business days.
Case Limit - Unlimited
Response Time - Maximum 1 business day.
Live Phone Support - 9:00am to 5:00pm during business days.
Training - Provided within start-up process at the request of the user and charged at published rates.
Backups - Daily, weekly and monthly backup of client data.
Email support: support@hssmart.com
Call support: +44 (0) 870 850 6684